What’s the problem. . . really?
Kathy Shanley Kathy Shanley

What’s the problem. . . really?

I’ve worked for physicians for more than 30 years . . . and if there’s one thing they’ve taught me, it’s that if you treat the symptoms of a problem, you’re not truly fixing it.

Read More
Management Lessons from the Home Plate
Kathy Shanley Kathy Shanley

Management Lessons from the Home Plate

As a manager, set expectations for your team to put them on the right path. Don’t forget to include goals, history and background information, a list of resources, steps in the approval process, deadlines, and who they may go to for help.

Read More