How To Approach Involuntary Coaching Engagements And Reluctant Clients

When someone is nudged into coaching by their company for whatever reason, for the coach, it can feel like trying to start a conversation with someone who has one foot out the door. Unlike clients who come to coaching on their own with a desire to grow, involuntary clients might feel skeptical or resistant.

A coach may need to take a special approach when working with someone for whom coaching sessions have been mandated to help them find their own reasons to engage. Below, I’ve joined 14 members of Forbes Coaches Council to share how we work with involuntary coaching clients, helping them explore and grow at their own pace even if it wasn’t their choice to start the journey.

Establish That The Relationship Is Between The Two Of You: Whether your client is forced into coaching or chooses it, both approaches start with discovery and asking what the client wants to achieve, what limitations they’re currently facing and how they can move forward into the life they desire living. This complements a foundation of trust by establishing an agreement that your coaching relationship is with the client, not the hiring organization
— Kathy Shanley, Statice
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